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All walks of life have a persistent commitment to the ingenuity.
The ingenuity of Swiss watches is refinement in seconds, so it can make time span a hundred years and become a heritage classic. The Italian designer's ingenuity is hand-tailored, so a tailored suit can be compared to art. In the air-conditioning industry, Daikin Air Conditioning, which has a history of nearly one hundred years, is also engaged in the production of air conditioners with such a focused attitude.
In the strict production line of Daikin's household air-conditioning management, up to 85% of the self-produced core components are matched with the layer inspection, which gives Daikin air conditioner a brand of quality assurance. This is equivalent to the strict requirements of Italian designers in the production of a suit from needlework, buttons, to fabrics.
With more than 90 production sites all over the world, Daikin Air Conditioning has created a standard and unified product system that allows consumers in most countries and regions around the world to enjoy the same high-quality air conditioners.
Self-produced core components from the source control quality
When the screen of the mobile phone and the battery fail, the first choice of many people is to go to the after-sales franchise store to change an original product.
In the era when electronic products are not in the hand and life is convenient, relying on home appliances, the original seems to be synonymous with quality. For the air-conditioning industry, the core component is one of the “original†manifestations by self-production. The advantage is that the component matching is higher, and the quality of the air conditioner is more guaranteed.
Among the many core components, the compressor called "air conditioning heart" and the refrigerant of "air conditioning blood" are developed and produced by Daikin Air Conditioning.
From compressors and refrigerants to small pipes, Daikin Air Conditioning Co., Ltd. is independently developed and manufactured, and strictly monitored. Daikin's household air conditioners have an internal productivity of up to 85% of the core components, which makes Daikin's strict manufacturing quality requirements and can be implemented from the source.
For the purchased parts, Daikin Air Conditioning also has higher requirements. In the manufacture of air conditioners, copper pipes are like blood vessels of the human body and are used to transport refrigerant. Daikin air-conditioning products all use higher standard internal thread copper tubes. Compared with smooth inner copper tubes, the inner wall of the copper tubes can be threaded to increase the inner wall area, thus improving heat exchange efficiency.
In addition to the excellent quality of the spare parts themselves, the production process also includes layer inspection, which is equivalent to a “full physical examination†of the product before leaving the factory.
Daikin has a special quality management department, which strictly tests the parts from the procurement and storage. Every part of the production is also controlled by special personnel. The core production steps are also equipped with professional testing equipment and methods until the products are delivered. Final inspection ensures quality.
In the entire production process of Daikin's household air conditioners, more than 90% of the key process equipments are introduced globally or exclusively for Daikin. A production line with more than 20 processes has 16 quality inspection links, which are controlled by similar strict controls. The meticulous quality inspection process ensures the reliability of all aspects of production.
If a product has doubts in a certain inspection process, the air conditioner will be “taken down†by the staff to improve the quality separately, and then re-test the quality of the whole process from the first level of inspection.
This kind of quality guarantee allows the products that consumers buy to become the "competitive generals" when comparing the quality of air conditioners between neighbors.
Ms. Mao Wangqin, who lives in Beijing, has been using Daikin air conditioner for more than 20 years. This air conditioner has become the pride of Ms. Mao. After the neighbor's air conditioner was replaced by four or five units due to various faults, Ms. Mao's air conditioner was always in good condition, and there was never a fault. The outdoor unit showed no signs of corrosion and rust. Therefore, when it comes to Daikin Air Conditioning, Ms. Mao is full of praise, and she continues to recommend Daikin Air Conditioning to her neighbors, saving her peace of mind and peace of mind.
At present, Daikin Air Conditioning has entered the Chinese market for 23 years. More and more Chinese consumers are experiencing and feeling the high quality of Daikin Air Conditioning Products like Ms. Mao.
Not only in China, Daikin Group's 90 production sites scattered around the world strictly adhere to uniform standards, and implement a meticulous quality management system and an efficient production system. Under the requirements of this high standard, Daikin Air Conditioning is also committed to sharing global homogeneity. Air-conditioning products produced in China will not only supply the Chinese market, but also export to Brazil, Europe, the United States, Turkey, Canada, Japan and other countries.
R & D, production, service, the whole process to create intimate air conditioning
A wooden barrel can only be called a wooden barrel by a perfect wooden board. Only a large number of wooden boards can be used together.
For air-conditioning, a good air-conditioning unit is hard to achieve perfection by the heart of the production process. R&D, production, and service can closely create a comfortable air conditioner that is recognized by consumers.
In the research and development process, Daikin Air Conditioning has eight R&D centers around the world, bringing together top scholars and experts from all over the world. For even raw materials such as electrical parts, functional parts, and small parts, analysis including basic performance, structure, and reliability verification, and performance testing, noise testing, reaction, and structural evaluation for products are only developed. More suitable products for national markets.
With keen market observation and strong R&D capabilities, Daikin Air Conditioning continues to exceed existing technologies and continues to develop more high-quality air-conditioning products that meet the needs of users.
In terms of services, in order to allow residential users to enjoy Daikin's high-quality air conditioning, in 2004, Daikin's home central air-conditioning equipment store (PROSHOP) entered the consumer's sight.
PROSHOP connects customers to the sales network and opens the door to “experiential marketing†in the form of direct customer facing. At PROSHOP, customers can experience Daikin's customized home central air conditioning design, covering professional design, sales, installation and service, experiencing shopping fun and feeling the charm of professional stores.
I hope to find you immediately when I need it. This is the meaning of pre-sales and after-sales to consumers.
In order to solve the doubts for consumers at any time, Daikin Air Conditioning Customer Service Center is waiting 24 hours a day, 365 days a week, to provide consumers with one-stop service for product repair, spare parts purchase, technical support and consultation. In addition, based on the opinions of consumers, a perfect feedback mechanism will be formed. Once problems occur in products and services, they will immediately pass the feedback from relevant departments, verify within the time limit, and inform the customers of the results.
From the beginning of a part of the heart, to the intimate customer service after-sales, Daikin air conditioning details of the moving parts can be seen in large and small ingenuity.
In the long river of time, the ingenuity of the time is hidden in the long river of time. This is probably the secret of Daikin Air Conditioning in its 93-year history. It has always maintained a dominant position in the air-conditioning industry and has always been rich in creativity.
(Editor: HN666)
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